You have chosen to send your new/unworn crowdfunded item(s) back to Rens Original and receive a new pair after evaluation for a fee of $20.
Please keep in mind that return shipping costs will likely be higher than the $50 replacement offer for your crowdfunded pair. To select this option click here.To initiate your exchange, please carefully follow the instructions below:
- Print the return form found via the button below.
- Complete the return form and cut out the mailing label.
- Box up your new/unworn item with original packaging.
- Enclose the return form in your parcel.
- Ship your Rens via the courier of your choice to:
- Rens OriginalMechelininkatu 600100 Helsinki, Finland
- Upon evaluation of your sneakers as new/unworn, you will receive a $99 credit for use on the Rens Original webshop.
- An additional $20 will be needed to purchase a new pair and will be used to cover return shipping costs. Rens Original will cover the rest of the costs associated with shipping your new pair.
Please note: Rens Original cannot accept C.O.D. packages. Shipping charges will not be refunded and return shipping charges must be paid by the customer. It is recommended that you insure your return or send it in a traceable method. Rens Original is not responsible for returns until they are received in our headquarters. Rens will be launching to coffee-heads and sneaker-addicts all over the globe in May.If you require any assistance in completing your exchange, please contact firstname.lastname@example.org from the same email you used to order your original pair.
If for any reason you have intended to replace your crowdfunded reward/perk for the one-time shipping and handling fee of $50 or you have navigated to this page by accident, please click here or contact our support team at email@example.com.