Modal wearing rens rebel white

Does the waterproof feature wear off?

It’s not a treatment — it’s built into the shoe*. Each pair of Rens contains a breathable, waterproof nano-layer driven by our AquaScreen Tech™. This keeps your feet stay dry and warm in wet seasons and cool in warm seasons.

*Though the waterproof layer could last for the entire lifecycle of the sneaker, it is subject to damages caused by accident, improper care such as machine washing (manual hand washing is recommended), negligence, excessive or abusive wear conditions, or normal wear and tear. However, our support channel is open to receiving requests on waterproof issues and will provide the appropriate support as possible.

Are Rens really 100% vegan?

Yes, all materials, dyes, and adhesives are 100% vegan! No animals were harmed in the making of these awesome sneakers.

What’s your return policy?

We offer 30-day free returns, upon receipt of the product. The product can be returned either for a refund or an exchange. In order to make a return, the product must be in new and unworn condition, with all tags attached and the original packaging contents enclosed in the original box. We reserve the right to reject any returns, requests for exchanges or refunds if the item does not meet the above requirements.

Please contact our support team at support@rensoriginal.com with your order number and we will provide you with a return label.

Do you offer wide sizes?

Rens come with standard, medium-size width however the 4-way stretch material may be flexible enough to comfortably accommodate a slightly wider fit.

How should I clean my Rens?

We recommend using a small amount of any standard, non-solvent based detergent, and a clean cloth to wipe away any grime that won’t come off with a quick rinse.

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